Our Values

At Serhat Makina, the core values we embrace in our way of doing business form the foundation of our company culture and our success in the industry. These values aim not only to deliver high-quality products but also to maximize customer satisfaction and create a difference in the sector with a sustainable business approach. Here are the main values we focus on in our work:

1. 100% Customer Satisfaction: Exceeding our customers’ expectations and always providing them with the best service is our fundamental goal. We strive continuously to achieve excellent results at every stage by working with a customer satisfaction focus.
2. Effective and Efficient Work: At Serhat Makina, we continuously improve to ensure efficiency and productivity in every process, optimize our resources, and manage time perfectly.
3. World-Class Production Standards: We aim to ensure the highest quality in the industry by adhering to international quality standards in the machines we produce. Using globally accepted production techniques, we strive to be a leader in the global market.
4. Pre-Sales and After-Sales Responsibility: Being by our customers’ side at every stage and diligently fulfilling all responsibilities before and after sales is the foundation of the trust placed in us. We always provide support to ensure our customers have the best experience.
5. Focus on Success: We view success not just as a goal but as a continuous process. We always strive to grow, improve, and be the best in the sector, setting our strategies to achieve success.
6. Continuous Self-Improvement: In a rapidly changing technological world, we consider continuous development of ourselves and our team a necessity. Through R&D, training, and innovative solutions, we aim to be the best in the industry.
7. Environmental and Nature Awareness: For a sustainable future, we use environmentally friendly production techniques and take responsibility for protecting natural resources. Developing nature-respecting and eco-friendly solutions is an important part of our business model.

At Serhat Makina, we always integrate these values into our business processes and adhere to these principles in every new project. While strengthening our position in the industry with the high-quality and reliable services we provide to our customers, we also invest in the future with our environmentally friendly approach.