Our Quality Policy

At Serhat Makina, we operate with the principles of continuous improvement at every stage of production, keeping up with technological advancements, and prioritizing customer satisfaction, all aimed at providing our customers with high-quality, reliable, and efficient woodworking machines.

The fundamental principles of our quality policy are:

• Customer Focus: We strive to understand, meet, and exceed our customers’ expectations. We view feedback as the main source of our improvement.
• Continuous Improvement: We regularly review all our processes, establish preventive systems to avoid errors, and continually enhance our performance.
• High Production Standards: We manufacture in accordance with national and international quality standards, producing durable and long-lasting machines.
• Training and Participation: We strengthen our employees’ knowledge and competencies to enhance their contribution to quality. We support team spirit and participative management.
• Environmental and Safety Awareness: We pay utmost attention to environmental responsibility and occupational health and safety in our production processes.

Serhat Makina will continue to be a representative of reliable, quality, and domestic production, today and in the future.